Privacy Policy

Effective Date: 2021-07-01

1. Introduction

This Privacy Policy helps you understand what information deconta GmbH (hereafter referred to as "we", "us", "our", or "decoNXT") collects, why we collect it, and what we do with it. This policy applies to your use of the decoNXT application and services associated with it.

2. Information Collection and Use

We collect information to provide better services to all our users. The personal data collected is essential for the effective operation of our application and the enhancement of user experience.

Types of Data Collected

1. Personal Information:

  • Email Address: Required during the registration process to create and manage your account.
  • Name: Required during the registration process to create and manage your account.
  • Phone Number: Optional; collected if you choose to receive notifications via SMS or voice call regarding the status of your devices.
  • Device Information: Collected when you log into our application. This includes details such as device manufacturer, model, operating system, version, IP address, and location. This information is recorded to maintain the security of your account and to allow you to monitor your active sessions.

2. Usage Data:

  • We may also collect information on how the service is accessed and used. This usage data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, our service pages that you visit, the time and date of your visit, unique device identifiers, and other diagnostic data.

3. Camera usage

The camera is used in our app to scan QR codes. This functionality is essential for linking a device to your user account. For example, when you scan a QR code, the app reads the code to identify and associate a specific device with your account. No photos or additional data are stored during this process.

3. Legal Basis for Processing:

We process your personal information under the following legal bases:

  • Consent: You have given us explicit permission to process your personal data for a specific purpose.
  • Contractual Necessity: The processing is necessary for the performance of the services to which you contractually agree by creating an account and accepting our terms of service.
  • Legitimate Interests: We process certain data to enhance and secure our app services, which we consider a legitimate interest.

4. Purpose of Data Collection

Your data is collected to:

  • Enable core functionality and seamless use of the app.
  • Ensure the scurity and privacy of your account.
  • Enhance and optimize the operation and performance of the app.
  • Provide customer support and respond to your requests and questions.
  • Communicate important device status updates through your preferred notification methods (email, SMS, or voice calls).

5. Communication Preferences:

You can choose how you wish to receive notifications concerning your devices. Options include:

  • Email notifications.
  • SMS messages.
  • Voice calls.

You can update your preferences at any time through the app settings.

6. Data Storage and Security:

The security of your data is important to us. We use robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your personal information is stored on secure servers and is only accessible by a limited number of persons who have special access rights to such systems.

7. Data Sharing:

We share your information with partnered traders solely for the purpose of providing technical support and facilitating device management features. We ensure that these traders adhere to our privacy standards and provide an adequate level of protection.

8. User Rights:

As a user, you have the right to:

  • Access your personal information.
  • Request correction or erasure of your personal information.
  • Restrict the processing of your personal information.
  • If applicable, data portability.

To exercise any of these rights, please contact us directly.

9. Cookies and Similar Technologies:

Our application uses cookies and similar storage technologies to store certain information on your device. This aids in personalizing your experience by remembering your preferences and settings.

10. Age Limitations:

Our services are not intended for individuals under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have it removed.

CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

deconta GmbH

Im Geer 20

46410 Isselburg, Deutschland

Phone: +49 2874 910 99 0

Email: info@deconta.com